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Privacy Policy

365taya Privacy Policy —
How We Keep Your Data Safe

At 365taya, your privacy is not an afterthought — it's part of how the platform was built. This policy explains exactly what data we collect, why we need it, how we use it, and the rights you have over your own information as a member in the Philippines.

Last Updated: January 2025
At a Glance

Six Things You Should Know About 365taya's Privacy Practices .

Before you dig into the full policy, here's a plain-language summary of how 365taya handles your personal information. These six points cover the most important things every member should be aware of.

We Only Collect What We Need

365taya collects only the personal information that's necessary to operate your account, process transactions, verify your identity, and comply with Philippine law. We don't build unnecessary data profiles or collect data just because we can.

We Don't Sell Your Data

Your personal information is never sold to third parties for marketing or any other commercial purpose. When we share data — for example, with payment processors or identity verification services — it is strictly for the purpose of operating your 365taya account.

Your Data Is Secured

All data transmitted between your device and 365taya is encrypted using industry-standard protocols. We apply technical and organizational safeguards to protect against unauthorized access, disclosure, or loss of your personal information.

You Control Your Information

As a 365taya member, you have the right to access, correct, and in certain cases delete the personal data we hold about you. You can exercise these rights by contacting our support team at any time via live chat or email.

We Follow Philippine Law

365taya's privacy practices are designed to comply with the Republic Act 10173, also known as the Data Privacy Act of 2012, administered by the National Privacy Commission (NPC) of the Philippines. We take these obligations seriously.

We'll Tell You About Changes

If we make significant updates to this Privacy Policy, we'll notify you via email or through an on-site notice. The updated policy will always be published here with a revised date so you know exactly what version applies to you.

365taya
Why Privacy Matters

Betting Online Means Sharing Information — Here's How 365taya Handles It .

When you sign up at 365taya, place a bet, or process a deposit, you're sharing personal and financial information with us. That's unavoidable — running a licensed betting platform requires identity verification, transaction records, and communication logs. The question isn't whether we collect data, it's how responsibly we handle it.

This Privacy Policy exists to answer that question as clearly as possible. We've tried to write it in plain, understandable language — not in the kind of dense legal text that makes you want to skip to the end and just tick the box. If you're a Filipino bettor who wants to know what 365taya does with your information, this page is for you.

We designed 365taya's data practices around a simple principle: collect what's needed, protect it properly, use it only for legitimate purposes, and give members meaningful control over their own information. If you ever have a question that this policy doesn't answer clearly enough, you can contact the 365taya support team directly — we're available 24/7.

Scope: This Privacy Policy applies to all personal data collected through the 365taya website and any associated services. It applies to all registered members and visitors based in the Philippines.

1. What Personal Data We Collect

When you register and use 365taya, we collect several categories of personal data. We've listed them below so you know exactly what's in scope. None of this is collected arbitrarily — each category serves a specific operational or legal purpose.

Category Examples Why We Need It
Identity Data Full name, date of birth, government-issued ID details Age verification and KYC compliance
Contact Data Email address, mobile number, address Account communication, support, and notifications
Financial Data GCash number, Maya account, bank account details, card info Processing deposits and withdrawals
Transaction Data Deposit history, withdrawal records, bet history Account management, dispute resolution, AML compliance
Technical Data IP address, device type, browser, operating system Security monitoring, fraud prevention, platform optimization
Usage Data Pages visited, features used, session duration Platform improvement and personalization
Communications Data Support chat transcripts, emails, feedback submissions Customer service, quality assurance

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or with your explicit consent.

2. How We Collect Your Data

365taya collects personal data through several channels. Most of the data we hold is provided directly by you during the registration and account use process. The rest is collected automatically as you use the platform.

  • Direct collection: When you register your account, update your profile, make a deposit or withdrawal, contact support, or respond to a survey or promotion.
  • Automated collection: Through cookies, log files, and analytics tools as you interact with the 365taya website. This includes IP addresses, device identifiers, and navigation patterns.
  • Third-party sources: From identity verification partners and payment processors, who may share data with us to confirm your identity or process a transaction.
  • Public sources: Publicly available records may be used to supplement identity verification in limited circumstances required by law.

3. How and Why We Use Your Data

365taya processes your personal data only where there is a lawful basis for doing so under the Data Privacy Act of 2012. The lawful bases we rely on include: your consent, the performance of a contract with you, compliance with a legal obligation, and our legitimate interests as a licensed operator.

  • Account management: To create, maintain, and secure your 365taya account, including password management and login verification.
  • Transaction processing: To handle deposits, withdrawals, and bet settlements accurately and in a timely manner.
  • Identity verification: To confirm that you meet the age and eligibility requirements for betting on 365taya, as required by our licensing obligations.
  • Fraud and AML prevention: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
  • Customer support: To respond to your queries, resolve disputes, and improve the service we provide.
  • Marketing communications: With your consent, to send you information about promotions, new features, and events relevant to your 365taya account. You can opt out at any time.
  • Platform improvement: To analyze how members use 365taya and make informed decisions about features, performance, and user experience.
  • Legal compliance: To meet our obligations under Philippine law, including tax reporting, anti-money laundering regulations, and gaming license requirements.
Marketing communications: If you've opted in to receive promotional emails or SMS from 365taya, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting our support team via live chat.

4. Who We Share Your Data With

365taya does not sell, rent, or trade your personal data. We share information only in the following limited circumstances and with appropriate safeguards in place:

  • Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO, BPI, UnionBank, and card networks receive the financial data necessary to process your deposits and withdrawals.
  • Identity verification services: Third-party KYC providers who help us confirm the identity and age of members as required by our licensing conditions.
  • Regulatory and law enforcement bodies: We may disclose information to the National Privacy Commission, Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), or law enforcement where legally required or where disclosure is necessary to protect the safety of members or the public.
  • Technology service providers: Hosting, analytics, and security providers who process data on our behalf under strict data processing agreements.
  • Group companies: Affiliated entities within the 365taya corporate group, where necessary for operational purposes, under the same privacy standards.

Any third party that processes data on behalf of 365taya is subject to contractual obligations that require them to protect your information and use it only for the specified purpose.

5. Cookies and Tracking Technologies

365taya uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and gather analytics data. A cookie is a small text file stored on your device by your browser when you visit our site.

  • Essential cookies: Required for the platform to function. These enable login sessions, security features, and core betting functionality. They cannot be disabled without breaking the site.
  • Analytics cookies: Help us understand how members navigate 365taya — which pages are visited, how long sessions last, and which features are used most. This data is aggregated and anonymized.
  • Preference cookies: Remember your settings such as language preference, odds format, and display options.
  • Marketing cookies: With your consent, used to deliver relevant promotional content based on your activity on 365taya. You can manage these through your browser settings.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of 365taya. For full details on the cookies we use, refer to our cookie management tool, available on the platform.

6. How We Protect Your Data

365taya takes data security seriously. We implement a combination of technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

  • All data transmitted between your device and 365taya is encrypted using TLS (Transport Layer Security) encryption.
  • Sensitive data such as payment information is stored in encrypted form and access is strictly controlled on a need-to-know basis.
  • We conduct regular security reviews and vulnerability assessments of our platform and infrastructure.
  • Access to personal data by 365taya staff is limited and logged. Employees receive data protection training as part of their onboarding.
  • In the event of a data breach that poses a risk to your rights, 365taya will notify the affected members and the National Privacy Commission in accordance with our legal obligations.
Your role in security: We can't protect your account if your login credentials are compromised on your end. Always use a strong, unique password for your 365taya account and never share it with anyone. If you think your account may have been accessed without your permission, contact our support team immediately.

7. How Long We Keep Your Data

365taya retains personal data only for as long as necessary to fulfill the purposes it was collected for, and to comply with our legal, regulatory, and contractual obligations. The retention periods for different categories of data are as follows:

  • Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, as required by anti-money laundering regulations and our gaming license conditions.
  • Transaction records: Retained for a minimum of five years following the date of the transaction, in line with applicable financial reporting requirements.
  • Technical and usage data: Generally retained for up to 12 months for analytics purposes, after which it is aggregated or deleted.
  • Support communications: Retained for up to two years for quality assurance and dispute resolution purposes.
  • Marketing consent records: Retained for as long as you remain subscribed, and for a period after unsubscription to demonstrate compliance.

When data is no longer required, it is securely deleted or anonymized so that it can no longer be linked to your identity.

8. Your Data Rights

Under the Data Privacy Act of 2012, you have meaningful rights over your personal data. 365taya is committed to making it easy for you to exercise these rights. Here's a summary of what you're entitled to:

Your Rights

Data Rights Every 365taya Member Has Under Philippine Law .

Right to Access Request a copy of the personal data 365taya holds about you, along with information on how it is being processed.
Right to Correction Request that inaccurate or incomplete personal data held by 365taya be corrected or updated promptly.
Right to Erasure Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
Right to Object Object to the processing of your personal data for direct marketing purposes. Once you object, we will stop processing your data for that purpose immediately.
Right to Portability Receive a structured, machine-readable copy of the personal data you have provided to 365taya for transfer to another controller where technically feasible.
Right to Complain Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated. We'd also appreciate you raising it with us first.

To exercise any of these rights, contact the 365taya support team via live chat or email. We will respond to verified requests within 30 days. We may need to verify your identity before processing certain requests.

Children & Transfers

Minors, Cross-Border Data, and How to Reach Us .

9. Minors and Age Policy

365taya is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age. If we discover that a minor has registered an account, the account will be closed immediately and any associated data will be deleted. If you believe a minor has registered using false age information, please contact our support team right away.

Parents and guardians who are concerned about minor access to online betting platforms are encouraged to use internet filtering tools available on devices at home to restrict access to betting websites.

10. Cross-Border Data Transfers

Some of the service providers that 365taya uses — for example, cloud hosting or analytics providers — may process data outside the Philippines. When this occurs, we ensure that adequate safeguards are in place to protect your personal information in line with the standards required by the Data Privacy Act of 2012.

We only transfer data to countries or organizations that provide an adequate level of data protection, or where we have established contractual protections with the receiving party.

11. How to Contact Us About Privacy

If you have a question about this Privacy Policy or want to exercise any of your data rights, you can reach the 365taya team through the following channels. Our support team is available 24 hours a day, seven days a week, and your privacy-related request will be escalated to the appropriate team member.

  • Live chat: Available on the 365taya platform — fastest response time.
  • Email: support@365taya.best — for formal written requests.

If you are not satisfied with our response to a privacy concern, you have the right to raise a complaint directly with the National Privacy Commission (NPC) of the Philippines. Full details on how to submit a complaint are available on the NPC's official website.

365taya

12. Updates to This Privacy Policy

365taya may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will publish the updated policy on this page and update the "Last Updated" date at the top.

For significant changes that materially affect how we use your data, we will make reasonable efforts to notify you via the email address registered on your account or through an on-site notification when you next log in to 365taya.

We encourage you to review this page periodically to stay informed about how 365taya is protecting your information. Continued use of the platform after a policy update is published constitutes your acknowledgment of the revised terms.

Questions? If anything in this Privacy Policy is unclear, don't just skip past it. Reach out to our support team — we'd rather explain it than have you proceed without understanding what you've agreed to. That's the 365taya way.
365taya
Built on Trust

Privacy Is Part of How 365taya Was Built .

There's a difference between a privacy policy that exists because lawyers said it had to, and one that reflects how a company actually operates. At 365taya, we built the platform with data minimization and user control in mind from the beginning — not as a compliance exercise at the end.

Every feature that collects data — from account registration to the bet slip to our live chat support — was built with a specific, justifiable purpose. We don't profile our members for advertising purposes. We don't share data with anyone outside the tightly defined categories in this policy. And we don't hold onto data longer than we need to.

Filipino bettors deserve a platform they can trust with both their money and their information. That's what 365taya is trying to be. If you ever feel like we've fallen short of that standard, tell us — we take those concerns seriously and use them to improve.

Responsible Gaming Commitment
Join 365taya

Your Data Is Protected — Now It's Time to Play .

You know how 365taya handles your personal information. You know what rights you have. Now join thousands of Filipino bettors who trust 365taya for their sports betting, casino games, and Pusoy sessions — all secured and supported right here in the Philippines. Tara na!

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